Example Voicemail Pro Modules

Voicemail Pro Example Modules

The files available through this page are example Voicemail Pro modules. They demonstrate how various features can be implemented and controlled through Voicemail Pro. Those that are provided as zip files include sample prompt files and other materials. Where use of the module is explained in a separate document links to the document are provided.

Warning
If a module of the same name already exists it will be overwritten.

Modules

The modules are provided in zip files.

Module Set
This zip file contains a set of sample modules for a range of features. The features are:

Conf500 & Conference Modules
These modules are described in the Conferencing section of the IP Office Manager guide. They demonstrate simple routing to a Conference Meet Me short code and routing to a user selected conference through a menu action.
Language Selection Example
This module is described and used as an example in the Changing the Language of System Prompts.
Paging Through Voicemail Pro
This example assumes that a paging system has been attached to an extension. The menu system allows users to select which message to play or to record one of the messages. Advantages of using Voicemail Pro for paging is the removal of the feedback loop and repeating standard messages.
Self Select
This module is described and used as an example in the Routing Calls to Voicemail: Example Call Flow.
Dial by Name
This module is described and used as an example in the Voicemail Pro Dial by Name: Example Call Flow .
External Door Relay
This module is described and used as an example in the IP Office Manager guide.
Auto Record
This database is described and used as an example in Customizing Auto Recording. Note: This is the full database as it includes conditions used by the AutoRecord module. Ensure that you have backed up a copy of your current Voicemail Pro database before importing.

Voicemail Pro Example Exercises

Voicemail Pro Example Exercises

This zip file contains a number of call flow databases (.mdb files) that match the exercises. Download the zip file and copy onto the machine containing VoiceMail Pro. The modules then need to be imported into VoiceMail Pro Client.

It is suggested that the zip file contents are extracted into a folder called voicemail_pro_exercise_callflows in the directory c:\Program Files\Avaya\IP Office\Voicemail Pro.

Only do on a test machine. Any existing modules with the same name will be overwritten when the zip file contents are imported.

To import an example exercise:

Open VoiceMail Pro Client.
From the File menu, select Import or Export.
Select Import call flows.
Click Next.
In the field Import call flows from which file? click Browse.
Select the folder voicemail_pro_exercises_callflows.
Select the required exercise module to import.
Details of the file name and the associated exercise are shown in the table.
Click Open. You return to the Import or Export call flows window.
Click Next. Details of the module selected is shown.
Click Finish. The selected call flow is imported.
Click Close.

File Name	To be used with exercise:
Exercise 02	Using a Menu Timeout.
Exercise 03	Using a ? Wild Card in a Menu.
Exercise 04	Using a $ Wild Card in a Menu.
Exercise 05	Recording Entry Prompts.
Exercise 06	Using the Generic Action.
Exercise 07	Using the Home Action to Restart the Call Flow.
Exercise 08	Using a Voice Question Action.
Exercise 09	Using the Whisper Action.
Exercise 11	Using the Call List Action.
Exercise 12	Using the Condition Editor.
Exercise 13	Using User Defined Variables.
Exercise 14	Module Returns and Re-using Modules.
Exercise 15	Creating a Hunt Group Attendant.
Exercise 16	Using a Queue Position Action.
Exercise 17	Adding a Queue ETA Action.
Exercise 18	Still Queued.
Exercise 19	Forwarding Messages to Multiple Users.
Exercise 20	Creating a Personal Attendant for a User.
Exercise 21	Using a Default Start Point.
Exercise 22	Using an Assisted Transfer Action.
Exercise 23	Using a Play Configuration Menu Action.
Exercise 24	Using the Alarm Set Action.
Exercise 25	Using a Callback Start Point.
Exercise 26	Using the Clock Action.
Exercise 27	Using a Post Dial Action.
Exercise 28	Using Campaigns.
Exercise 29	Collecting the Campaign Results.
Exercise 30	Complete call flow containing all the options detailed in the exercises.